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Ray Catena Auto Group - Quality auto

Been leasing cars from Ray Catena for years my daughter got into a accident my insurance company wanted me to use there collision guy went with quality auto on Ray Catena recommendation 2- months later getting the run around still no car costing me 1200.00 on rental fee’s will never use them again
1.0
Details
Customer service
#1253147
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Ray Catena Auto Group - Service sucks at benz

Was told to come pick up my car that is 70,000 and it was the wrong car they then told me they dont have the one i want this at the edison rey catena. At ray catena of union i bought car E300 seven days ago and they dont have the tires avaiable from a car that is 1month old. Totally unacceptable.
1.8
Details
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Product or Service Quality
Warranty
Website
#1181543
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Ray Catena Auto Group - Customer with Geico auto insurance

Customer with Geico auto insurance Being treated as 2nd class customer. Not providing mercedes loaner if you have Geico insurance. I would stay away going forward and buy from dealership that would not discriminate coz of what insurance you have.
1.0
Details
Customer service
Insurance Quality
Staff
Value for money
#1143718
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Ray Catena Auto Group - The reality check
Ray Catena Auto Group - The reality check
This is the first time I have ever felt compelled to write a comment about anything in a forum such as this. Early in my career on Wall Street someone told me " if someone walks into a restaurant to " give you their money " and have a bad experience chances are you...
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Anonymous
Anonymous

Post script :The Ray Catena organization took responsibility for all of the events with out making excuses -,delivering my XF back in better shape than when this odyssey began...

Anonymous
Anonymous

Really don't care if the organization reads my review - stuff happens in any business- I don't believe my Ray Catena experience is indicative of the norm - rather the exceptio...

5.0
#1078512
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Why is it that sales reps or staff @ the Ray Catina Lexus doesn't approach potential customers upon entering the dealership? I'm a 30 yr resident of the area, and stop by your Lexus dealership (Oakhurst NJ location) occasionally to review Lexus offerings. Over the...
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Anonymous
Anonymous

OK Bruce, we get it . You have money.I had a lot more than I do now until I bought a Lexus. If you want service invoices that you won't believe for minutia , step right up to ...

I didn't like
  • Read my note
#1061139
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I was told there is a fee for $150.00 for diagnostic. but it will be deducted if they are given the job. I agreed but after the diagnostic they refuse to do they job. They say that it is too complicated . They have to take the engine apart to do it. Therefore I have to...
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Anonymous
Anonymous

Sorry you didn't get something for nothing.

#1045432
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I bought my wife a CPO 2014 ML 350 at a Ray Catena dealer. The car came with 3 brand new tires and one used. The used tire was located in the back on the driver's side. I picked up the car at the dealer after they detailed it, brought it home and after parking the car...
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I didn't like
  • Service department
#1030120
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Brought my Mclass in during the summer of 2015 to get the air condition fixed. Paid over $1800 for the job. After a week brought it back in because it was blowing hot air. This is my third trip here today for the same problem. Quite honestly, over the last 10 years, I...
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#886173
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My wife and I leased a C300 series Mercedes from Ray Catena last September 2015 and during the purchased the dealership seemed to go above and beyond. We were very pleased, but I guess the real test of the dealership is after the purchase, and Ray Catena's customer...
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1.0
I liked
  • Initial purchase was great
I didn't like
  • Customer service when need help
#869929
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Contact Ray Catena Auto Group

Mailing Address:
910 US Highway 1
Edison, New Jersey 08817
United States
Phone:
(800) 639-2886
More
I have breakfast every morning at the store on hwy 6, and F.M. 1764 in Santa Fe Texas, 77510. All of the employees are nice, but two of them stand out in my mind, because of their smiles, friendly nature, and the fact that they amaze me with their multi-tasking...
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Santa Fe, Texas
#798877
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