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Ray Catena Auto Group - The reality check
Ray Catena Auto Group - The reality check
This is the first time I have ever felt compelled to write a comment about anything in a forum such as this. Early in my career on Wall Street someone told me " if someone walks into a restaurant to " give you their money " and have a bad experience chances are you...
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Anonymous
Anonymous

Post script :The Ray Catena organization took responsibility for all of the events with out making excuses -,delivering my XF back in better shape than when this odyssey began...

Anonymous
Anonymous

Really don't care if the organization reads my review - stuff happens in any business- I don't believe my Ray Catena experience is indicative of the norm - rather the exceptio...

5.0
#1078512
Reply to reviews
Why is it that sales reps or staff @ the Ray Catina Lexus doesn't approach potential customers upon entering the dealership? I'm a 30 yr resident of the area, and stop by your Lexus dealership (Oakhurst NJ location) occasionally to review Lexus offerings. Over the...
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Anonymous
Anonymous

OK Bruce, we get it . You have money.I had a lot more than I do now until I bought a Lexus. If you want service invoices that you won't believe for minutia , step right up to ...

I didn't like
  • Read my note
#1061139
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I was told there is a fee for $150.00 for diagnostic. but it will be deducted if they are given the job. I agreed but after the diagnostic they refuse to do they job. They say that it is too complicated . They have to take the engine apart to do it. Therefore I have to...
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Anonymous
Anonymous

Sorry you didn't get something for nothing.

#1045432
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2014 Mercedes-Benz E350 Review

Ray Catena Auto Group
#728386
1.0
Details
E-mailed C Colucci of the internet sales dept. at the Edison Mercedes location. Simply inquired if they had a specific pre owned 2014 Mercedes in stock which was listed on autotrader but not their website. Cash buyer, zero results or response. I'll stick with Mercedes in Freehold. Very poorly run dealership.
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Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Product or Service Quality
Warranty
I bought my wife a CPO 2014 ML 350 at a Ray Catena dealer. The car came with 3 brand new tires and one used. The used tire was located in the back on the driver's side. I picked up the car at the dealer after they detailed it, brought it home and after parking the car...
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I didn't like
  • Service department
#1030120
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Brought my Mclass in during the summer of 2015 to get the air condition fixed. Paid over $1800 for the job. After a week brought it back in because it was blowing hot air. This is my third trip here today for the same problem. Quite honestly, over the last 10 years, I...
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#886173
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My wife and I leased a C300 series Mercedes from Ray Catena last September 2015 and during the purchased the dealership seemed to go above and beyond. We were very pleased, but I guess the real test of the dealership is after the purchase, and Ray Catena's customer...
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1.0
I liked
  • Initial purchase was great
I didn't like
  • Customer service when need help
#869929
Reply to reviews
I have breakfast every morning at the store on hwy 6, and F.M. 1764 in Santa Fe Texas, 77510. All of the employees are nice, but two of them stand out in my mind, because of their smiles, friendly nature, and the fact that they amaze me with their multi-tasking...
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Santa Fe, Texas
#798877
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SOME 20+ YEARS AGO I WENT INTO THE RAY CATENA MERCEDES DEALERSHIP WHEN IT WAS LOCATED ON ROUTE 1 IN EDISON TO BUY A MERCEDES, AS SOON AS I INQUIRED WHAT KIND OF DISCOUNT THEY GAVE OFF THE M.S.R.P. TO WHICH THE SALES *** REPLIED, "WE DON'T DISCOUNT OUR CARS", NEEDLESS...
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#776368
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Purchased a E-320 Vehicle in 2004 brand new in which I still own. I also own a 2010 E-350 in which I did not purchase at Ray Catena due to reasons I care not to mention. However, I have both vehicles serviced by both dealerships,Edison and Union,NJ. I have spent...
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1.3
#585798
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Contact Ray Catena Auto Group

Mailing Address:
910 US Highway 1
Edison, New Jersey 08817
United States
Phone:
(800) 639-2886
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Ray Catena Auto Group Products and Services

It was my first time for me and my brother to visit ray catena in Edison NJ , once we been there the costumer service rep. She asked about the reason of our visit and we answer we interesting in. SUV Benz , she said we can take a look till she send somebody from the...
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Anonymous
Anonymous

You should learn to speak English properly, there was probably a language barrier.

Anonymous
Anonymous

i think u need some English classes

#460876
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